October Conference 2020 – Fourth Webinar

by Avila Institute Staff

September 30, 2020

Fourth Webinar: 

Developing a Resilient Mindset for Healthcare Team Members


Speaker: Francis Battisti, PhD., Principal, Battisti Management Affiliates

In this time of global uncertainty, healthcare professionals are being confronted with unparalleled challenges (e.g., remaining positive in the face of grave uncertainty, additional regulations, the belief that individual efforts do impact results, reacting to the financial uncertainty of an ongoing healthcare crisis), all the while remaining focused on the goal of maintaining quality care.  The results of this uncertainty can inhibit creativity, reinforce rigid thinking, exacerbate ongoing anxiety and other mental health concerns, question one’s career future and promote difficulty juggling the balance between work and family.  In order to meet the growing demands of their positions, healthcare providers need to develop strategies for professional/personal life enhancement in order to reach a resilient mindset.  This program is organized around the principle that resiliency is a skill set that can be developed and enhanced. Principles and practices of Positive Psychology are the framework for this action-oriented program.    


Focused on growing professional and personal performance, this program will introduce participants to strategies that will assist with developing a resilient mindset and lifestyle for increased satisfaction and productivity. Ingredients of a resilient lifestyle will be explored and outlined. 


You will be able to: 
  • Develop a resilient mindset and lifestyle for increased satisfaction and productivity.  
  • Assess an individual team member’s readiness for change.

Learn more about Dr. Francis Battisti: 

Noted educator, speaker, psychotherapist, consultant, and author, Dr. Francis L. Battisti, offers individuals and organizations a pathway to explore their potential and move toward desired transformation. His national reputation in the fields of healthy aging, motivation, health enhancement, and conflict disposition are manifest in his work with numerous corporations and major healthcare organizations, as well as governmental committees. His presentations have been offered throughout the United States, South America, Europe, Canada and the Caribbean.   

Dr. Battisti was the Executive Vice President and Chief Academic Officer and Full Professor of Psychology at the State University of New York at Broome Community College, where he was the 2011 Recipient of the State University of New York Distinguished Professorship for Service and a 1989 Recipient of the State University of New York Chancellor’s Award for Excellence in Teaching. He is a member of the State University of New York Distinguished Teaching Academy. As a Full Professor he taught courses such as Abnormal Psychology, Counseling Theory and Practice, and Introduction to Social Work and Welfare, which motivated many of his students to continue their studies as Social Workers and Psychologists.   

Dr. Battisti maintained a private psychotherapy practice for over thirty years, treating individuals and couples. He also has consulted to long-term care communities throughout the United States. His emphasis now is in community responses to mental health needs and how to address them.   

Francis has been recognized by “The Morning Knights Toastmaster Award” for Excellence in Communication and Leadership as well as The Alzheimer’s Association Central New York Chapter as the honoree of the “Memory Makers Award, “for his efforts to make the Southern Tier a better place to live and work. He is also the recipient of “The David Malcom Award”, in recognition of his Exemplary Service to the Homeless. Francis is the author of Checchino: A Father & Son Journey Toward Dusk and co-author of Tomorrow’s Weigh…The No-Diet Way to Lose Weight. His articles include: “Leveraging Workforce Research to Attract, Manage, and Retain High-Performance Employees”, “Harnessing the Diversity and Power of Your Team! Developing and Sustaining Highly Effective Teams Ensures Your Competitive Edge”, and “Advancing the Bottom Line and Service Quality via a Culture of Employee Retention.”   

Dr. Battisti received his Ph.D. in Human Development from Marywood University. He lives with his wife, Dr. Helen Battisti, in Upstate New York and is an avid believer in pursuing one’s passion.

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