Exploring Ageism: Are We Guilty Too? (LTC 2019)

Recommended for all Healthcare Professionals

Participants may be eligible to receive up to 1.0 continuing education units based on completion of webinar.

This October, we will live-stream our long-term care conference as webinars for distant viewing. This year we will only be offering seven webinars. On Monday, October 7th, we will offer THREE webinars on palliative care presented by End-of-Life Nursing Education Consortium (ELNEC) faculty, Betty Ferrell and Pam Malloy. On Tuesday, October 8th,we will offer FOUR webinars that will cover operational, advocacy and trending long-term care issues, such as dementia and ageism.

Participants may be eligible to receive continuing education units (CEUS) based on webinar completion. Each webinar overview lists the up-to-date credit information for Administrators, Nurses, Social Workers, Dietitians, Recreational Therapists, and Catholic Chaplains.

Please note that the webinars are completely automated. Every requirement for continuing education is online within the webinar product. Every registrant seeking CEUs must have their own account in our learning management system (Elevate) to access the webinar. Registrants seeking CEUs will also be asked to pass a post-test to verify attendance and complete an evaluation. Certificates of attendance can be claimed online and printed after all requirements have been completed.

Time, Topic, Speaker

Tuesday, October 8, 2019, 2:30 pm ET, 60 mins

Exploring Ageism: Are We Guilty Too? (LTC 2019)

Topic #

Webinar Description

Aging can be viewed as undesirable and portrayed in a negative light.  Older adults are often the subject of negative stereotypes and assumptions.  Societal jokes and images associated with aging such as “over the hill” themed cards and parties put a negative spin on getting older. Further fueling the problem is the media’s portrayal of older adults in advertisements and commercials portraying seniors as frail, helpless and dependent on others. 

Stereotypes of aging are everywhere. Ageism is a compounding problem that plagues even our most age friendly environments and people.  Ageism puts unfair limitations on older adults’ abilities to live to their fullest potential and devalues them as individuals. In a survey of older adults, 80% reported experiencing ageism (www.aoascc.org).  Ageism can be so embedded in our daily lives, that our words, actions or views on our own changing lives can be conveyed as disrespectful even when disrespect is not intended. Even the most careful of advocates are indirectly guilty of ageism at some level. 

In this session we will explore the “ism” of age.  We will discuss how it impacts every age and even our unconscious contributions to it.  Join us for a thought-provoking conversation about age as the last “ism.” 

Michelle M. Pandolfi, LMSW, MBA, LNHA Director, Consulting Services at Qualidigm

Ms. Pandolfi has seventeen years experience in the long-term care profession and is a licensed nursing home administrator in the state of Connecticut. She is a director with twelve years experience managing the national nursing home quality improvement projects, patient safety and care transitions projects at Qualidigm. Michelle helped create the Connecticut’s Culture Change Coalition in 2006 and maintains an active leadership role. She is a TeamSTEPPS Master Trainer and developed the long term care TeamSTEPPS curriculum under an AHRQ funded contract. She has spoken nationally about patient safety culture change and person-centered care in nursing homes.

Michelle’s professional areas of specialization are in performance measurement, clinical systems improvement, root cause analysis, professional education, and patient safety. She is currently managing several nursing home quality improvement and patient safety projects that tie in with national priority areas.

Some previous work of Michelle’s includes managing Alzheimer/Dementia Units in nursing homes in Connecticut and Rhode Island and she worked for the Alzheimer’s Association-Connecticut Chapter, for many years as a volunteer support group facilitator and as Director of Client and Family Services.

She holds master degrees in Social Work Administration and Business Administration from the University of Connecticut. She holds a bachelor degree in Social Work from Providence College.   

Credit Information

To obtain continuing education credit, participants must watch the live webinar in full, pass a post-test to verify attendance, and complete an evaluation.

No partial credit is to be given if any time is missed during an individual webinar being streamed from the conference, "Integrating Palliative Care in Continuum of Care Operations." Extenuating circumstances may be considered by discussing the reasoning behind missing the time and determining if credits can be offered an alternative way.

Administrators (NAB)

This program has been approved for Continuing Education for 1.00 total participant hours by NAB/NCERS. Approval #20201007-1.00-A56446-DL.


Catholic Chaplains

The National Association of Catholic Chaplains has approved this program for a total of 1.0 Continuing Education Hours.


Dietitians (Registered)

This educational program has been approved for 11.0 Continuing Professional Education Hours by the Commission on Dietetic Registration. Activity #148694. Learning Need Code (s) # 5390 7100 5100 5460 Performance Indictor(s) # 2.1.1, 8.2.3, 12.2.3, 6.1.2

This webinar is part of the program “Integrating Palliative Care in Continuum of Care Operations.” People who complete this webinar in full will receive 1.0 Contact Hours.


New York State Social Workers

Avila Institute of Gerontology, Inc., SW CPE is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #0265.


This continuing nursing education activity was approved by the Northeast Multistate Division, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

Approved Contact Hour(s): 11.0 Program Code #: 002-153-070919.

This webinar is part of the program “Integrating Palliative Care in Continuum of Care Operations.” People who complete this webinar in full will receive 1.0 contact hours.


Recreation Therapists

The American Therapeutic Recreation Association has reviewed and pre-approved this workshop for up to 1.1 CEUs. ATRA awarded Category B CEUs are not automatically accepted for credit by NCTRC or other professional credentialing organizations. Individual CTRS’s may submit the CEUs to NCTRC for consideration in their individual recertification process. Statistically, 85% of pre-approved ATRA CEU credits are also approved by NCTRC. Workshop # 191008NY

This webinar is part of the program “Integrating Palliative Care in Continuum of Care Operations.” People who complete this webinar in full will receive 0.1 CEUs.

Dates(s) Title Type
October 8, 2019 Theoretical Models and Modalities Utilized in Dementia Care (LTC 2019) 1.0 hrs Live Webinar
October 8, 2019 Washington Update 2019 (LTC 2019) 1.0 hrs Live Webinar
October 8, 2019 Legal and Regulatory Updates: The Changing Post-Acute Care Landscape (LTC 2019) 2.0 hrs Live Webinar
October 7, 2019 Spiritual, Religious and Existential Aspects of Care (LTC 2019) 1.0 hrs Live Webinar
October 7, 2019 Psychological and Psychiatric Aspects of Care (LTC 2019) 1.0 hrs Live Webinar
October 7, 2019 Structures and Processes of Care (LTC 2019) 1.0 hrs Live Webinar

Date and Location