This ready-to-teach in-service package includes all the pieces needed to teach a 25-minute in-service.
In-Service Topic "Compassionate Listening Skills"
This in-service focuses on an important aspect of person-centered care that is mandated for every nursing home by new CMS regulations: listening. Listening is the basis of all communication, and good listening skills can enhance job and life satisfaction, increase productivity, and strengthen relationships among care staff members, as well as between caregivers and residents. This in-service teaches the following topics:
This in-service is a downloadable zip file and includes: