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Behavior Management

  • In-Service Kit:

    In-Service Kit: "Managing Aggression"

    This ready-to-teach in-service package includes all the pieces needed to teach a 25-minute in-service.

    In-Service Topic "Managing Aggression"
    Aggressive residents who hit, yell, and swear at caregivers make it difficult for them to enjoy their jobs and complete their tasks competently. Aggression is all too common in long-term care and requires education to manage or eliminate it among residents who are suffering from dementia or other diseases. This in-service teaches the following:

    • The effect of aggression on residents and caregivers
    • How to work as a team of caregivers and management to proactively reduce factors that cause aggression
    • How to identify the causes of aggression in people who have dementia
    • How to identify interventions to either reduce or eliminate aggression
    • How to form strong caregiver-to-resident relationships to reduce aggression 

    This in-service is a downloadable zip file and includes:

    • Access to watch recorded video (internet access required)
    • Presentation slides and script (Microsoft PowerPoint File)
    • Presentation handout as slides and notes (PDF)
    • 4-page summary of presentation (PDF)
    • 4 tests with 5 questions each and answer key (PDF)
    • Follow-up (PDF)
    • Certificate Template (Fillable PDF)
    • Pain Chart (PDF)